Your data
Privacy policy
How Downstreet Electrics Limited (t/a Mr Resistor) collects, uses and protects your personal information.
What we collect
When you contact us, place an order or sign up to our newsletter we collect the details you give us — such as your name, email, phone, billing and delivery address. We also collect limited technical data (IP address, browser type, pages visited) to keep the site working and understand how it's used.
How we use it
We use your information to respond to enquiries, process and deliver orders, provide design services and — if you've opted in — send you offers and lighting ideas. We don't use technical data to personally identify you.
Cookies
We use cookies for essential functions (such as your basket and search) and, with consent, for analytics that help us improve the site. You can control cookies through your browser settings.
Sharing
We don't sell your data. We share it only with the partners needed to fulfil your order or run the site — for example delivery carriers and our payment provider — and only as far as necessary.
Keeping it secure
Your information is stored securely and kept only as long as needed for the purpose it was collected, or as the law requires.
Your rights
You can ask us to access, correct or delete your personal data, or to stop sending you marketing, at any time. Newsletter emails include a one-click unsubscribe.
Questions about your data? Email info@mr-resistor.co.uk.